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Who We Are

Tobi InnerfieldThe two principals of ShredMetrics are veteran NAID members and well known within the Information Destruction industry.

Tobi Innerfield, CSDS

Tobi is the former President of Quality Shredding Corp.  Tobi’s undergrad degree was in Industrial Technology and her Masters was in Religious Education.  At Quality Shredding Tobi directly managed both Sales and Administration and had her hands on every aspect of the business, right down to driving and operating Shred Trucks when she had to.

Tobi has been active on the NAID Conference Committee for several years.

Steve InnerfieldSteven Innerfield, CSDS

Steve is the former Operations Director (and Partner) of Quality Shredding Corp.  He has an MBA from University of Phoenix, earned nights while developing the shredding division for Pitney Bowes Management Services.  Steve is the former Chairperson of NAID’s Certification Support Committee, was named NAID 2016 Member of the Year, and is currently on the i-SIGMA Government Affairs committee.

Tobi and Steve founded Quality Shredding working out of their house with one small mobile shredding truck and sold their business 7-1/2 years later as a successful plant-based and mobile NAID-AAA Certified Shredding company which serviced the entire Metro New York Tri-State Area.

Our Team

Today Steve and Tobi are proud to be leading a team of dedicated professionals who can bring you better tools and help you make better decisions operationally and strategically.  Our coding partners are all US-Based, and we provide support across all US time zones from Atlantic to Pacific.

We offer hosting either through AWS or through an independent data center which is HIPAA, PCI DSS, SSAE-16 SOC 1 Type II, SOC 2 Type II and SOC 3 compliant, delivering the highest level of security, safety, redundancy, reliability, scalability and technology.


The Story Behind the Software

Recently we demonstrated Q-Shred to the Owner of a well established shredding company, who exclaimed:

Wow – you guys thought of everything!  It really shows that you know this business.

When Tobi and Steve owned their shredding company they used the original version of Q-Shred every day for 7-1/2 years.  Every time a Driver, Scheduler, or CSR had a good idea it was incorporated into the software.

Using that as our starting point, the ShredMetrics team has added new ideas (including modern Web-Friendly API technology) and is now proud to bring you a tool made just for Shredders like you, from people who lived the business the same way you do today.